I have the privilege of serving as the vice president of Global Operations, Employee Experience and Relations for Amazon. These days, my customers are the more than 1 million employees that make everything possible from the time you place an order on Amazon.com. I partner with our Operations and People eXperience and Technology (PXT) leaders to create an environment that allows our employees to deliver the best, addressing, celebrating, and enhancing our overall employee experience. It is a continuous cycle that is driven by our people.